Refund Policy

Last updated: 6 November 2026.

14-day money-back guarantee

If you are not happy with a paid GAtrends plan, you can ask for a full refund of your first payment within 14 days of buying it. This applies to monthly and yearly plans.

Renewals

If a subscription renews and you did not mean to keep it, write to us within 14 days of the renewal charge and we will refund it. To avoid renewal charges, cancel before the renewal date.

How to ask for a refund

Email support@gatrends.com from the address you used to buy, with your order number or receipt if you have it. We reply within a few business days. You can also contact Paddle, who handle returns, using the link in your receipt.

Cancelling

You can cancel at any time. Cancelling stops future renewals and you keep access until the end of the period already paid for.

Who handles the money

Our order process is conducted by our online reseller Paddle.com. Paddle.com is the Merchant of Record for all our orders. Paddle provides all customer service inquiries and handles returns. Refunds are paid back to the original payment method.

Your legal rights

This policy does not limit any rights you have under the consumer laws of your country.